4 Things to Avoid When Evaluating Medical Waste Disposal Services

Numerous state and federal regulations govern medical waste disposal, and if facilities fail to meet those requirements, they may face steep fines. The modern medical community relies on medical waste disposal services to address those needs and keep patients safe, but not all services are created equal. Here, providers will learn the signs of the need for a new waste disposal service.

Substandard Service

There’s nothing more frustrating than low-quality service. However, poor service in the medical waste field may create health hazards as well as the potential for lawsuits and fines. The best companies are easy to contact and professional to work with. If the service’s staff comes across as rude and abrupt, it may be time to look for a different service.

Confusing Contracts

When evaluating new waste disposal companies, ask about contract duration and be skeptical of those that require clients to sign contracts for more than one year. Many medical waste disposal companies that insist on multi-year contracts do so to force clients to stay put, and most of these come with high early termination fees. Read the contract carefully before signing, and consider looking for a company with a service guarantee.

Poorly Trained Employees

The medical waste field is strictly regulated, and everyone must know and follow the rules. That applies to providers and team members as well as the staff of the firm handling the biohazardous waste. For the benefit of the hospital or medical office’s image, it’s important to hire only the best waste removal experts. All employees should have in-depth training in medical and biohazardous waste as well as continuing education on HIPAA laws, hazard communications, and blood-borne pathogens.

Inflexibility

Some medical waste disposal services operate their businesses similarly to waste management firms. Such companies typically drop off containers and pick them up within a certain time, and they provide no other services. However, medical waste disposal is different. If the company is unwilling to create a comprehensive, customized disposal program, look for one that will.

When providers are unhappy with their current medical waste disposal companies, it’s time to switch. Call today to learn about the company’s services and how they can help.